Terms & Conditions

  1. Detailed description of goods and/or services
    Cara Saven Wall Design is a business in the Decor industry that supplies and designs wallpaper.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way email.
  3. Return and Refunds policy
    The provision of goods and services by (Your Company) is subject to availability. In cases of unavailability, (Your Company) will refund the client
    in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
  4. Customer Privacy policy
    Cara Saven Wall Design shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
    information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
    https://www.polity.org.za/attachment.php?aa_id=3569.
  5. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners, or American Express Cards or by bank transfer into the Cara Saven Wall Design bank account, the
    details of which will be provided on request.
  6. Card acquiring and security
    Card transactions will be acquired for Cara Saven Wall Design via PayGate (Pty) Ltd who are the approved payment gateway for all South African
    Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the
    website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  7. Customer details separate from card details
    Customer details will be stored by Cara Saven Wall Design separately from card details which are entered by the client on DPO PayGate’s secure site.
    For more detail on DPO PayGate refer to www.paygate.co.za.
  8. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  9. Responsibility
    Cara Saven Wall Design takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website,
    customer service and support, dispute resolution, and delivery of goods.
  10. Country of domicile
    This website is governed by the laws of South Africa and Cara Saven Wall Design chooses as its domicilium citandi et executandi for all purposes under
    this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 22 Avenue De L’hermite, Sea Point.
  11. Variation
    Cara Saven Wall Design may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  12. Company information
    This website is run by Cara Saven Wall Design (Pty) Ltd (private company) based in South Africa trading as Cara Saven Wall Design and with registration number 20117/470317/07 and 1 Director.
  13. Cara Saven Wall Design contact details
    Company Physical Address:
    22 Avenue De L’hermite, Sea Point
    Email: cara@carasaven.com
    Telephone: 0826966062